COVID-19 Update

Commitment to Our Community

The safety of our guests and staff is always our number one priority and informs all our decisions. In today’s uncertain landscape, we understand that travelers are more careful when managing their travel plans and may have a few more questions. We are here to support you every step of the way.


We continue to monitor the local and global impacts of COVID-19 and are updating our policies and actions accordingly.


Whether you’re on your trip or in the grocery store, we encourage you to take the Thomson Pledge, our personal code of conduct aimed at minimizing the risk of infection for yourself and others.


Now more than ever, nothing sustains us more than the heartwarming feedback we get from our guests. Many of you have reached out, offering encouragement and sharing your beautiful travel memories with us during this difficult time. Your words confirm our hope for the future, when we can all make our travel dreams a reality once again.


Vaccinations Required for All Guests

For travel as of November 1, 2021, all Thomson guests aged 12 and older will be required to show proof of full COVID-19 vaccination. It’s the best, safest way we can all get back to traveling the world responsibly.


A simple snapshot of your CDC vaccination card will do, showing the date(s) and type of vaccine you received.  If we do not receive valid vaccination proof, or you prefer not to receive a vaccination, you will unfortunately not be able to participate in your trip.


Guides and staff in every country where we operate got in line for vaccination immediately. Considered front-line workers, they wanted to do their part for their own health, the safety of their communities and the well-being of visitors like you. Now you can rest assured that everyone on your trip – your guide and your fellow travelers – will also be vaccinated.  We can’t wait for you to join us!


Managing Flights

If you booked your flights on your own, please contact the airline directly to change or cancel them in accordance with your travel plans. If you booked your flights through Thomson, your trip manager will work with the airlines to change or cancel your flights. Please note that every airline has its own cancellation and refund policies, so we cannot guarantee you will be refunded.


Flight Information, Articles, and Resources

Airlines are making traveler safety their top priority as they prepare for the return of international travel. We’ve included information below from airlines our guests regularly use, regarding airport procedures, in-flight air filtration systems and worldwide travel restrictions.